Communication

Contact & Community Support

Have a question about a calculation, an open data update, or a bug report? We are here to help.

General Inquiries & Feedback

For questions about the platform, suggestions for new browser tools, or feedback on existing features.

hello@makecade.com

Geospatial Data Corrections

To report discrepancies in LSOA boundaries, Ofsted inspection records, or council balance sheet figures.

data@makecade.com

Security & Vulnerabilities

To submit coordinated vulnerability reports or verify our client-side cryptographic and memory isolation.

security@makecade.com

Reporting Inaccuracies or Bugs

When submitting a bug report regarding an unexpected tax calculation or browser utility error, please include:

  • The specific tool URL (e.g. Income Tax Calculator or PDF Tools)
  • Your browser name and version (e.g. Chrome 128, Safari 18, Firefox 130)
  • Your operating system (macOS, Windows, Linux, iOS, Android)
  • The input values or error message displayed in the browser developer console

We review all submissions and strive to address technical issues within 48 business hours.